What our Customers say...

Testimonials

Staff was Very nice and helpful during the entire process! Thanks! 

My parents had their carpets cleaned by SERVPRO. They were thorough, professional and the carpets (which were pretty pet stained from their puppy) looked amazing after they were done!

Coming home to a flooded basement on Christmas Eve is no picnic. Panicked, we called these guys and Josh spent his Christmas Eve with our family instead of his own and we couldn't be more thankful.

Joe and his team did a great job in helping me out when my basement flooded. Joe was responsive and easy to work with and now the basement looks great!

Amazing service and clarity in explaining what I needed. All staff members were very friendly and good to work with. Great value!

5/5!! Very professional, helpful, and sympathetic to our situation. Every person I spoke to was clear and willing to go above and beyond to ease my worries and explain their process. They also did an excellent job (my basement is cleaner now than it was before they came). I 100% recommend this service.

Our insurance company paid for SERVPRO to come out and deal with our water damage after our water heater went out. The team that came out was EXTREMELY professional. They communicated every step of the way. I highly valued their opinions and input with our situation. I highly recommend this company for all your restoration needs.

They did a good job.  Thanks.

Had our carpets cleaned in a rental we were vacating.  They looked brand new when afterwards.  Very accommodating on scheduling as well.  Great job!

5/5!!!  Very professional, helpful and sympathetic to our situation.  Every person I spoke to was clear and willing to go above and beyond to ease my worries and explain their process.  They also did an excellent job (my basement is cleaner now than it was before they came) and they did it quickly so I didn't have to worry about it getting worse.  I 100% recommend this service.

My parents had their carpets cleaned by SERVPRO.  They were thorough, professional and the carpets (which were pretty pet stained from their puppy) looked amazing after they were done!

"Your service people Shaun & Amy are outstanding!  Give them a raise!  Very satisfied with excellent service & attention to detail."

"They made the cleanup process very easy & stress free."

We are very well pleased.  Thank you!

Thanks for a great job!!

Thank you so much for all of your help!

We have used SERVPRO of West Ft Wayne many times over the last 6 years and have had great results and positive feedback from our customers who had damages.

Thanks to Amy & Page my mother's house was put back together and cleaned after we could get no answers from anyone else.  Amy changed her schedule and came back in the evening to get the cleaning complete.  Page seemed to take charge and follow-up on all that needed to be done.  She also kept us in the line of communication.  These are two employees you should be very proud of.

"The service was great.  All the staff that I worked with were very nice, polite and completed the job well."

-Christina, Fort Wayne, IN 

"Very prompt, kind and professional -- thank you!"

-T. Mobile, Fort Wayne, IN 

"We have used two other restoration companies in the past and this experience was by far the best.  I have zero complaints or issues.  Joe was great to work with.  Thanks!"

-Trevor in Leo, IN

"Great crew!!  Setting a precedent other companies should strive to achieve." 

-Alex in Fort Wayne