Recent Posts

SERVPRO Tips: Facts About Soot and Fire

1/22/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Fort Wayne will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (260) 436-8385

What is a SERVPRO ERP and How Can It Benefit Your Business

1/22/2020 (Permalink)

Do you own or operate a small business?  You cannot always prevent disasters from happening, but you can always be prepared.  Let SERVPRO of West Ft Wayne help you be prepared for unplanned disasters by creating an Emergency Ready Profile (ERP).

By creating an Emergency Ready Profile with SERVPRO you minimize interruptions in the daily operations of your business by having an immediate plan of action in place should disaster strike.  The Emergency Ready Profile provides immediate contact information and other important details that provide a guide to get your business back up and running after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

SERVPRO® of West Ft Wayne is always here to help! Whether in Ft Wayne, Churubusco, Woodburn  or surrounding areas, we are here to make it "Like it never even happened," for you!

How Your Vents Affect Your Business and how SERVPRO Can Help

1/22/2020 (Permalink)

Your HVAC unit has to do with cooling and heating your home and business. Maintenance for your HVAC system is essential if you want your unit to run correctly for a substantial amount of time. Cleaning your HVAC system also entails duct maintenance as well.

Cleaning the ducts and vents means that they will be cleaning separate elements in the HVAC unit. It is important to clean multiple areas in the unit because it is unknown what lurks in your ducts. So, when turning on the air conditioning unit, those who have allergies may react from the dust, dander, or mold in the unit.

There are many advantages of cleaning your ducts/ HVAC unit. One benefit is having a more efficient system which will result in lower utility bills. Another benefit is having a healthier living environment. Keeping up with the system will also keep up the longevity of the unit, just like a “tune-up” with a vehicle would improve its life span.

So give us a call! We are faster to your West Ft. Wayne and surrounding area disaster and are ready to make things "Like it never even happened."

Having a Plan For Disaster When It Comes To Your Business

1/16/2020 (Permalink)

Even the best-run small businesses face the risk that external factors beyond their control, like a natural disaster, could derail operations.

A recent joint survey conducted by Insureon and Manta revealed that approximately 60% of small business owners don’t have either a formal disaster recovery plan or business interruption insurance, both of which could help them bounce back if an unforeseen event like Hurricane Florence forces their business to temporarily close.

Natural disasters are unpredictable such as the recent wildfires in California are unpredictable. Out-of-control fires in Yosemite threatened the livelihood of small business owners in the hospitality industry, with one innkeeper estimating a loss of at least $20,000. Other local businesses, such as guided tour and day trip operators, faced the possibility of serious financial losses and the need to dip into savings to cover operating expenses.

While a disaster recovery plan won’t completely insulate small businesses from problems caused by Mother Nature, a well-thought-out strategy can help minimize the impact. In addition to purchasing commercial property insurance to help pay for repairs to damaged property, business owners should also consider buying a business interruption insurance policy. Not only can it help expedite recovery from a disaster, it can also minimize a business’ financial losses.

Developing a comprehensive disaster recovery plan

In the event of a natural disaster, small businesses may be forced to temporarily close. Unfortunately, not all businesses are equipped to survive a prolonged shutdown. According to the survey, 31 percent of owners don’t know if their companies would be able to resume operations if they had to close for longer than one month, with an additional 13 percent confident that they would definitely not be able to reopen. However, only 39 percent of small business owners surveyed said they have a formal disaster recovery plan in place.

Disaster recovery plans can help business owners act fast to protect their company’s infrastructure and get the business back up and running as quickly as possible. Some information to consider including in a recovery plan includes:

  • A list of key contacts, such as the insurance company, utility companies, suppliers and financial institutions
  • A detailed plan of what steps employees should take in the event of an emergency
  • A communication plan for notifying customers and vendors of the closure
  • Documents and resources that are critical to the business’ operations

To keep everyone in the loop, employers may want to review disaster recovery plans with employees during on-boarding, and hold annual emergency response drills.

Why add business interruption insurance?

Companies face more than just physical damage from natural disasters; they also experience financial losses from being forced to halt operations for a period of time.

While property insurance can pay to repair building damage caused by a wildfire, business interruption insurance covers the potential income lost during a temporary closure. These payout amounts are usually based on income and expense records, so business owners should carefully store copies of these documents in a safe, off-site location.

Business interruption insurance can vary from policy to policy, but typically provides coverage for the following three things:

  1. Profits an owner would have earned if the business was not forced to close
  2. Normal operating expenses, including employee wages, taxes and loan payments
  3. Temporary relocation expenses, such as moving and rent costs

Business interruption insurance usually will not cover costs related to utilities, income that isn’t properly documented and losses caused by a partial closure.

Some policies might not protect against every natural disaster. For example, if events like wildfires are not covered by a proprietor’s property insurance policy, their business interruption policy won’t cover expenses related to wildfires either. For total protection, proprietors should verify with their insurance carriers that their policies cover common natural events that are specific to their geographical vicinity.

Above all, small businesses can best prepare by taking a proactive approach to disaster recovery planning. In the absence of a plan or adequate insurance, small business owners are putting themselves at risk for significant financial losses that could force some to permanently close. With the right combination of preparedness and comprehensive insurance, business owners can ensure they are ready for anything Mother Nature throws their way.

Call us today! We are faster to any disaster and we specialize in making things "Like it never even happened."

Did Fire Damage Strike Your Home or Business? SERVPRO of West Ft. Wayne Can Help!

11/22/2019 (Permalink)

The after-effects of a home or office fire can be traumatic and lasting. Personal items and family heirlooms can be lost forever, along with the feeling of safety in your home. It is imperative to know the steps to take after the fire has been extinguished in order to prevent further problems.

Step One: Entering your home after a fire can be devastating. Be sure you have contacted Fire Department Officials to have validation the scene is safe.

Step Two: Contact your utility providers and let them know there has been a fire at your residence and to cease operations until further notice 

Step Three: Contact your Homeowners insurance to begin the process of filing your claim. The sooner the better!

Step Four: Obtain a copy of the 'Fire Report' which should be made available form the responding Fire Department.

Step Five: Document losses. Take photo evidence that can be used for your insurance claim.

Step Six: Remove all valuable items and documentation. Contact your local Police department and let them know your location will be vacant pending repairs.

Step Seven: Contact SERVPRO. We will be there from start to finish to ensure your home is handled with care and brought back to its former glory.

We are faster to ANY disaster and we will make things "Like it never even happened."

Soot & Smoke & Why You Should Call SERVPRO

6/30/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Fort Wayne will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

SERVPRO® of West Ft Wayne is always here to help! Whether in Ft Wayne, Churubusco, Woodburn  or surrounding areas, we are here to make it "Like it never even happened." for you!

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (260) 436-8385

Why SERVPRO? Storms and floods are coming to Allen County...are you ready?

6/18/2019 (Permalink)

SERVPRO of West Fort Wayne specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Fort Wayne and Allen County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (260) 436-8385

Storms Bring Water...Is your West Ft Wayne Home Ready?

6/17/2019 (Permalink)

SERVPRO of West Fort Wayne is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (260) 436-8385

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Fort Wayne has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Fort Wayne

SERVPRO of West Fort Wayne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Making Your Water Damage Event "Like it never even happened."

5/26/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of West Ft. Wayne provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of West Ft. Wayne arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (260) 436-8385

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of West Ft. Wayne

SERVPRO of West Ft. Wayne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooded Basements Can Jeopardize Healthy, Safety & Integrity

5/26/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Allen County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - SERVPRO of West Ft. Wayne (260) 436-8385

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Ft. Wayne and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help SERVPRO of West Ft. Wayne (260) 436-8385