Recent Posts

Ask The Experts: What Happens After The Fire?

11/22/2020 (Permalink)

The after-effects of a home or office fire can be traumatic and lasting. Personal items and family heirlooms can be lost forever, along with the feeling of safety in your home. It is imperative to know the steps to take after the fire has been extinguished in order to prevent further problems.

Step One: Entering your home after a fire can be devastating. Be sure you have contacted Fire Department Officials to have validation the scene is safe.

Step Two: Contact your utility providers and let them know there has been a fire at your residence and to cease operations until further notice 

Step Three: Contact your Homeowners insurance to begin the process of filing your claim. The sooner the better!

Step Four: Obtain a copy of the 'Fire Report' which should be made available form the responding Fire Department.

Step Five: Document losses. Take photo evidence that can be used for your insurance claim.

Step Six: Remove all valuable items and documentation. Contact your local Police department and let them know your location will be vacant pending repairs.

Step Seven: Contact SERVPRO. We will be there from start to finish to ensure your home is handled with care and brought back to its former glory.

We are faster to ANY disaster and we will make things "Like it never even happened."

SERVPRO Tips: Furnace Maintenance Tips & Tricks

7/1/2020 (Permalink)

Preventative fire cleaning on your home furnace is important to ensure it functions correctly and doesn’t cause fire damage. While many people suggest hiring a maintenance professional to inspect annually, there are some things you can do yourself as well to ensure your system runs efficiently.

Replace Filters Regularly

Dirt can be a big problem for heating and cooling systems, by lowering efficiency and burning extra fuel. Keep the system clean by vacuuming around the unit regularly and changing the filter monthly or whatever time-frame is recommended by the manufacturer.
Leaving old filters to sit for too long will add stress to the compressor and can eventually result in mechanical failures. Not only that, but the dirt and debris will also get recirculated through your home which can cause allergies and disease. It’s also important to do additional fire cleaning on heaters, radiators, and warm-air registers, while also ensuring they’re not blocked.

Maintenance Before Cold Weather

Many homeowners call a professional to do a yearly inspection and fire cleaning on their furnace before the heating season to confirm the system is clean and performing in the most efficient way possible. Here are a few steps you can take yourself to keep your bills low while staying warm:

Calibrate the thermostat. The correct calibration can be lost from excess dirt or being moved around. A furnace maintenance professional can check this annually, or you can replace it with a computerized one.
Clean and adjust the burners to improve efficiency, and check for any rust accumulation.
Reverse ceiling fans to a clockwise rotation to help push warm air down, especially if you have tall ceilings.
Seal any air leaks and all air ducts, especially in the attic or crawl spaces. Metal tape and insulation can temporarily save an aging duct system.

It’s good to get into the habit of allowing a professional to service your furnace once per year. Waiting until the end of the heating season (the off-season) may give you faster service at a slight discount. If you have endured some home damage due to a furnace issue, smoke cleaning and remediation services are available that can usually clean up the mess to almost as good as new.

If fire ever does strike your home or business though, give SERVPRO of West Ft. Wayne a call! We are faster to any disaster and will help get you back to "Like it never even happened."

SERVPRO Tips: You need an immediate response to water damage

6/25/2020 (Permalink)

When flooding and other water disasters affect your home and family, you don't want to wait several hours for regular business hours. You need solutions immediately. SERVPRO water damage mitigation professionals offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

The first hours after your home is affected by water damage, many things begin to happen.

  • Furniture swells and breaks down.
  • Metal items tarnish and rust.
  • Fabric and paper items become stained.
  • Mold or mildew take hold.
  • Drywall weakens and swells.

An immediate response puts the progression of damage on hold while a corrective course of action is put into place.

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address.

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected.

SERVPRO is always open, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

So give us a call! We are faster to any disaster and are ready to get you back to "Like it never even happened."

When storms hit, SERVPRO of West. Ft. Wayne is here for you

6/23/2020 (Permalink)

SERVPRO of West Fort Wayne specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

We are faster to any diasaster...including storms! We will use our expertise, equipment and experience to help get things back to preloss condition. Call us today!

We are here 24 hours a day to help you get back to normal after storm damage

6/23/2020 (Permalink)

SERVPRO of West Fort Wayne is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (260) 436-8385

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Fort Wayne has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of West Fort Wayne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. So give us a call today! We are faster to any disaster and here to help get you back to "Like ot never even happened."

SERVPRO Tips: Basement flooding can jeopardize your health!

5/27/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Allen County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - SERVPRO of West Ft. Wayne (260) 436-8385

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of West Ft. Wayne and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help SERVPRO of West Ft. Wayne (260) 436-8385

Why SERVPRO? We are here for you when fire damage hits your home or business

5/18/2020 (Permalink)

Just two days ago, a local family suffered a terrible fire. Luckily, the fire was only contained to the second story. However, there is still a lot of damage to the house. The SERVPRO team believes the fire began because of electrical problems. Electrical fires are responsible for an estimated 51,000 fires each year, nearly 500 deaths, more than 1,4000 injuries and around 1.3 billion dollars in damages. Electrical distribution systems are the third leading cause of home structural fires. In this case, this family got very lucky. 

Our SERVPRO team goes out and assesses the damage after the firemen have left. They walk through the house and take tons of pictures for our records. SERVPRO then removes all items in the damage area. Any items that they can save, they do. Then, they do repairs for all damaged areas. The SERVPRO team only has the most qualified technicians to help get the job done. 

SERVPRO is here to get you from loss to preloss condition

5/18/2020 (Permalink)

Just two days ago, a local family suffered a terrible fire. Luckily, the fire was only contained to the second story. However, there is still a lot of damage to the house. The SERVPRO team believes the fire began because of electrical problems. Electrical fires are responsible for an estimated 51,000 fires each year, nearly 500 deaths, more than 1,4000 injuries and around 1.3 billion dollars in damages. Electrical distribution systems are the third leading cause of home structural fires. In this case, this family got very lucky. 

Our SERVPRO team goes out and assesses the damage after the firemen have left. They walk through the house and take tons of pictures for our records. SERVPRO then removes all items in the damage area. Any items that they can save, they do. Then, they do repairs for all damaged areas. The SERVPRO team only has the most qualified technicians to help get the job done. 

Floods will come, but SERVPRO is here to help

5/18/2020 (Permalink)

There is always potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO.  Even minor floods have potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order.

SERVPRO Tips: Where to get started when it comes to professional flood cleanup

5/7/2020 (Permalink)

After experiencing a commercial flood, you may feel overwhelmed by the amount of water and cleanup that is left behind. Whether you've taken a hit from a large storm or have experienced a pipe burst, the wait time given by a professional flood restoration company may vary based on the amount of affected properties in your area. The following damage tips will help you get a quick start on your cleanup efforts while you wait, and may prevent more serious damage from occurring. 

1. Watch For Safety Hazards

When dealing with post-flood damage, safety should always be your primary concern. Never self-attempt flood cleanup if you believe any of the following may be true:

  • Electric currents may be in contact with sitting water
  • Mold or mildew have started forming in the affected area
  • Flood waters have been contaminated by sewage or chemical spills

2. Ventilate

Once you believe the flooded area is safe to enter, flood damage tips will tell you to start by ventilating the area. Open windows to allow fresh air to enter and consider using ceiling fans or industrial blowers to begin the drying-out process.

3. Toss Upholstered Furniture

A professional flood restoration team may be able to restore many of your commercial furnishings, but others aren't worth keeping. In general, furniture or draperies made of cloth and upholstery should be thrown out, unless they are machine washable by manufacturer standards.

4. Pull-Back Carpet and Padding

Once sitting water can be removed or dried up, most flood damage tips suggest pulling back carpeted flooring. This will allow padding and sub-flooring to dry completely and professionals can evaluate if it is salvageable upon arrival.

Professional Evaluation

Whether your commercial flood is minor or significant, be sure to have a professional come out and evaluate the full restoration needs of your facility. In the meantime, these cleaning tips should help you avoid further damage while your wait for sanitation and repairs.