Recent Posts

Ask The Experts: My Sprinkler Burst; Now What?!

3/5/2021 (Permalink)

In early summer, a sprinkler burst in a building on one of our local campuses. SERVPRO was more than happy to help our local university. There was standing water in the floor of the building when SERVPRO arrived on the scene. The sprinkler had dispensed water on the floors and the ceilings. When water damage is concerned, it is important to act relatively quick to ensure that the damage is contained. If the situation gets much worse, it can advance to more than just water damage. 

Typically, if the water is extracted, properly dried out and restored, the area affected should be alright. The area needs to be dried out within 48 hours. However, 24 hours is ideal. It takes mold 24 to 48 hours to begin growing in the ideal conditions. Sometimes, if not dried properly, mold will start growing but not visible just yet. When the water eventually dries, it will begin to show spots on the walls.

Luckily, in this case at our local university, SERVPRO acted quickly. SERVPRO knows the risks of water damage worsening and are always on the scene as soon as possible. The water was dried and the job done efficiently. SERVPRO is always happy to help.

Smoke and Soot and Issues Galore: How SERVPRO Can Help

3/5/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Fort Wayne will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

SERVPRO® of West Ft Wayne is always here to help! Whether in Ft Wayne, Churubusco, Woodburn or surrounding areas, we are here to make it "Like it never even happened," for you!

Water Damage Claim? We are Here to Help!

3/4/2021 (Permalink)

It can be hard to plan for flooding and how it might affect your West Fort Wayne home. However, there are a few ways you can prepare in case an incident should occur. Knowing how to make a flood insurance claim is one way you can be ready to handle the damage, and there are a few steps you can take when the time comes to file.

1. Contact Your Agent

Once you and your family are safely out of your damaged home, it is a good idea to call your insurance agent right away. Let them know the details of the flooding, such as where it came from, how deep the standing water is and what you need to do in order to get your claim started. Your agent can advise you about whether you can file from your insurance app or if they need to send a claims adjuster out to evaluate the damage.

2. Take Photos

Documenting flood damage for your insurance claim can help you retain proof of what you file. However, it is important that you only take photos if you can do so safely. Remember to leave items as they are for the photos so your insurance company can help you estimate the cost of the damage before cleanup efforts begin.

3. Call in a Professional Restoration Company

Getting an opinion about what it will take to restore your home can help you create a viable recovery budget. Calling in a water damage and restoration company may be helpful, as they can advise you about any possible problems with structural issues or mold growth after a pipe burst or water line break causes deep standing water in your home.

Making an insurance claim after flooding affects your West Fort Wayne home can be stressful. However, when you know which steps to take, the process may go more smoothly.

Give us a call! We are faster to any disaster and we are here to help make things "Like it never even happened."

When Your Basement Becomes A Swimming Pool

3/4/2021 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, SERVPRO was called after hours to respond to the unpleasant surprise for the local building. SERVPRO responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement is a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the areas was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night SERVPRO responded, the water level was higher than expected. But in just a few short hours SERVPRO had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

SERVPRO Can Help Restore Your Commercial Property

1/29/2021 (Permalink)

Flooding and water damage events at West Ft. Wayne commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

So give us a call! We are faster to any disaster and ready to make things "Like it never even happened."

 

Ask The Experts: Commercial Buildings

1/29/2021 (Permalink)

Did you know that SERVPRO of West Topeka services commercial properties as well as residential! 

When heavy rains and inclement weather occur it is not only residential properties that take a hit but commercial buildings as well. That is why SERVPRO of West Topeka is here to help 24 hours a day, 7 days a week. 

If your commercial property has been damaged by the recent storms, or there is secondary damage from a previous loss we are here to help! We have handled several large scale water, mold, reconstruction, and fire losses for commercial properties and are happy to answer any questions you might have regarding any work your commercial building needs! 

So give us a call! We are faster to any disaster and are ready to make things "Like it never even happened."

IICRC: Certified and here to help!

1/29/2021 (Permalink)

SERVPRO of West Ft Wayne is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Ways To Avoid Fire Damage

1/29/2021 (Permalink)

Nearly 31 percent of all fires happen in residential homes. Of those, approximately half of them start in the kitchen. To keep your home in West Ft. Wayne protected, below are six tips to avoid a kitchen fire and extensive fire damage.

1. Keep It Clean

When it comes to tips, the easiest one is to keep things clean. Regularly inspect and service appliances to ensure they function properly. This includes disposing of toaster crumbs and cleaning the oven and microwave. Particles left behind could potentially ignite.

2. Unplug Small Appliances

Along with being energy efficient, unplugging toasters, mixers and other small appliances is a good habit. If they are older models, the wiring could begin to fail. If left plugged in, it could overheat and cause a fire.

3. Install and Maintain a Smoke Detector

A smoke detector is the first line of defense in fire safety. One should be installed near the kitchen but not in it so cooking smoke or steam doesn’t set it off. Be sure to change the batteries every six months to ensure it can be counted on.

4. Eliminate Buildup

A grease fire can happen when too much of it is being used and splatters. If it does spill over and is forgotten, it still retains its flammable properties.

5. Stay Involved

Like driving, when it’s time to cook, focus on cooking. When preparing food, items on the stove or in the oven should never be left unattended. Food can quickly bubble over or begin to burn.

6. Keep Fabrics Away

While cooking, avoid wearing long sleeves, which could easily catch fire. Keep towels, oven mitts and any paper products away from burners. Even the best chef has likely forgotten to turn off a burner. In the even that happens, making it habit to keep flammable objects away will keep a fire at bay.
These simple tips are easy ways to ensure the kitchen remains a safe zone. Changing a few habits can help you avoid needing professional help with fire damage cleanup.

If disaster does strike, give us a call! We are faster to any disaster and are ready to help make things "Like it never even happened."

Ask The Experts: How do I Prepare My Business For Disaster?

1/28/2021 (Permalink)

Even the best-run small businesses face the risk that external factors beyond their control, like a natural disaster, could derail operations.

A recent joint survey conducted by Insureon and Manta revealed that approximately 60% of small business owners don’t have either a formal disaster recovery plan or business interruption insurance, both of which could help them bounce back if an unforeseen event like Hurricane Florence forces their business to temporarily close.

Natural disasters are unpredictable such as the recent wildfires in California are unpredictable. Out-of-control fires in Yosemite threatened the livelihood of small business owners in the hospitality industry, with one innkeeper estimating a loss of at least $20,000. Other local businesses, such as guided tour and day trip operators, faced the possibility of serious financial losses and the need to dip into savings to cover operating expenses.

While a disaster recovery plan won’t completely insulate small businesses from problems caused by Mother Nature, a well-thought-out strategy can help minimize the impact. In addition to purchasing commercial property insurance to help pay for repairs to damaged property, business owners should also consider buying a business interruption insurance policy. Not only can it help expedite recovery from a disaster, it can also minimize a business’ financial losses.

No need to fear storm damage, because SERVPRO is here for you!

1/26/2021 (Permalink)

SERVPRO of West Fort Wayne specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit Fort Wayne and Allen County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (260) 436-8385