Recent Posts

Basement Water Damage

1/30/2019 (Permalink)

Last week this local commercial building suffered a large water loss. In this particular instance, SERVPRO was called after hours to respond to the unpleasant surprise for the local building. SERVPRO responds day and night and is always "faster to any disaster". 

In this case, the water affected a large portion of the basement in a massive building. The basement had concrete and carpet floors that were affected by the water. Unfortunately, some of the area was an office building. Luckily, the SERVPRO team responds very quickly and they were able to minimize the water seeping into the carpeted area. 

The first night SERVPRO responded, the water level was higher than expected. But in just a few short hours SERVPRO had the water drained and were beginning to clean the area. After the water was drained, they could begin the drying process. Luckily, our team has all of the necessary equipment and we were out of there in just a few days! 

Making Water Damage "Like it never even happened."

1/30/2019 (Permalink)

A few weeks ago, a local building suffered severe water damage. Members of SERVPRO have been at the local establishment everyday to dry out the affected areas. When a large amount of a building is damaged by water, the areas need to be assessed for the severity of impairment. 

All areas need to be dried as best as possible. The other areas need to be addressed in other ways if the severity is high. For example, some areas of the wall may have to be cut out in order to prevent mold from growing. However, in this instance, SERVPRO is using specific tools in order to help quicken the drying process. 

In the featured picture, are team is using a dehumidifier and a duct tube to help localize heat to the specific areas that need to be dried. This process will get rid of any water that remains in the walls or ceiling. 

When Sprinklers Attack

1/30/2019 (Permalink)

In early summer, a sprinkler burst in a building on one of our local campuses. SERVPRO was more than happy to help our local university. There was standing water in the floor of the building when SERVPRO arrived on the scene. The sprinkler had dispensed water on the floors and the ceilings. When water damage is concerned, it is important to act relatively quick to ensure that the damage is contained. If the situation gets much worse, it can advance to more than just water damage. 

Typically, if the water is extracted, properly dried out and restored, the area affected should be alright. The area needs to be dried out within 48 hours. However, 24 hours is ideal. It takes mold 24 to 48 hours to begin growing in the ideal conditions. Sometimes, if not dried properly, mold will start growing but not visible just yet. When the water eventually dries, it will begin to show spots on the walls.

Luckily, in this case at our local university, SERVPRO acted quickly. SERVPRO knows the risks of water damage worsening and are always on the scene as soon as possible. The water was dried and the job done efficiently. SERVPRO is always happy to help. 

Living With Water Damage

1/30/2019 (Permalink)

Any time you experience water damage in your home it can be distressing. Coming home to or waking up and discovering water damage can throw off your entire day. Once the damage is discovered, you begin the process of making phone calls and going through the steps to repair the damage.

Often times when water damage occurs the customer has to live in their home throughout the process. In severe cases they may find other temporary arrangements. When we come into your home during your frustrating time, it is our goal to make sure that the process of getting your home back in order is as stress free as possible. We will come in a set up our drying equipment in the affected areas and perform any necessary demolition to wet materials. We always strive to have the home dry and have equipment removed within 4 days.

At that point the customer can choose to complete the necessary repairs. In the case that you ever experience water damage, rest assured that we can take of you!

When "Sump"thing is up!

1/30/2019 (Permalink)

Last week SERVPRO got a phone call that two sump pumps had failed at a local university. It was in the basement of the building. When the sump pumps failed, the bathroom flooded with water. Shortly after, the elevator shaft was full of water. There was also water that had leaked into multiple rooms of the large university building's basement. 

Fortunately, SERVPRO was there to save the say. Unfortunately, the damage was done. Water had been standing in several rooms and seeped into the walls long enough to make a severe impact. It only takes mold 48 to 72 hours to begin growth. By the time SERVPRO members arrived and could get to the inside of the walls, mold began to grow. Our team members cut all of the wall space out that was affected. They spent multiple days drying the area out. Even though the area had already been affected, it is SERVPRO's job to make it "Like it never even happened." 

When Mold Invades Your Home

1/30/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Storms Will Come...Are You Ready?

1/30/2019 (Permalink)

A while back the entire east coast was hit with a massive cold front. The eastern part of the United States didn't just feel the below freezing temperatures, but almost the entire area experienced a massive snow fall. Even areas in the southern part of the country experienced a large amount of snow. In Kentucky, we had a little snow. However, SERVPRO received a great deal of frozen pipes and water loss. 

In this picture, it shows the water loss in this building from frozen pipes. This was a large commercial building with quite a bit of area affected. Typically, when pipes freeze, they warm up within a few days. When the warming process starts, the pipes begin to burst. After that, the building typically suffers a large water loss. There are ways to lower the chances of a burst pipes. However, the cold weather hit the area so quickly, most of the properties affected could not take preventative measures.  

Storms hit, SERVPRO hits harder!

1/30/2019 (Permalink)

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We have traveled to many areas of the country to help those affected by storm damage. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

IICRC (We're Certified!)

1/22/2019 (Permalink)

SERVPRO of West Ft Wayne is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Emergency Ready Profile

1/22/2019 (Permalink)

Do you own or operate a small business?  You cannot always prevent disasters from happening, but you can always be prepared.  Let SERVPRO of West Ft Wayne help you be prepared for unplanned disasters by creating an Emergency Ready Profile (ERP).

By creating an Emergency Ready Profile with SERVPRO you minimize interruptions in the daily operations of your business by having an immediate plan of action in place should disaster strike.  The Emergency Ready Profile provides immediate contact information and other important details that provide a guide to get your business back up and running after a disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

SERVPRO® of West Ft Wayne is always here to help! Whether in Ft Wayne, Churubusco, Woodburn  or surrounding areas, we are here to make it "Like it never even happened." for you!